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100% Accuracy

We are an Optical Lab and we stand behind our prescription lenses. We guarantee 100% accuracy for all prescription lenses orders.
   
Prescription Lenses Money-Back Guarantee
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UV 400 LogoOur Money-Back Guaranteed for our name brand Prescription Lenses: We are the only website selling authentic name brands that offers a money-back guarantee for our prescription lenses. If you find out otherwise please let us know. Please know that we only use name brand prescription lenses so you know you're receiving a high quality product.

Since SimplyEyeglasses.com is an Optical Lab, we are able to offer our customers a 100% Guarantee for all prescription orders. If for any reason you're not satisfied with your prescription lenses, customer service, or any other reason we will give you a complete refund for what you paid for the prescription lenses...so there's No Risk To You. All you have to do is contact us within 7 days after receiving your prescription lenses for us, just call or email us for a RMA. After 7 days and within 30 days, if there's any problem we will fix the issue no matter what it is, however we will only do this for the exact same frame the prescription lenses we originally made for.

Our Customer Service prouds itself in assisting our customers with making their shopping experience easy and providing knowledge to make the right choice when selecting the proper lens type, lens material, and any additional options.

UV 400 LogoWe have several opticians on staff to assist customers and SimplyEyeglasses.com representatives to properly order prescription lenses. Opticians are responsible for the following to ensure 100% accuracy:

- Verify prescriptions are inputted correctly.
- Assist customers with selecting the prescription options.
- Answering questions from representatives.
- Final inspecting frames/prescription lenses.
- Making the final adjustments to the frame.

Our guarantee to our customers is no matter what you purchase eyeglasses, sunglasses, prescription eyeglasses, or prescription sunglasses you will get an authentic name brand frame directly from the manufacturer and name brand prescription lenses directly from our facility with 100% accuracy. Our goal is to make every customer a repeat customer.

If you have any questions about your prescription or when purchasing a frame, please contact us or call 1-866-665-6393.
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