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If you need assistance with your order status please call or fill-out the form below. One of our representatives will gladly contact you and give you an updated order status.

Please know that you are emailed an invoice at the time you place an order and you are emailed a tracking number once your order has been shipped to you. If you don't see an email from us please check your spam or junk folder, it is possible you may have entered an invalid email address, please contact us or call us to let us know.

Prescription Orders take about 5-7 Business Days to process, with Rimless Frames and Sunglasses with a curve/wrap frame taking a little longer.

Toll Free Number: 1-866-665-6393
Fax Number: 1-866-665-6395
Email Address: [email protected]
Order Status Hours: Monday - Friday...10am to 4:00pm Eastern Standard Time
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